Incorrect refund

We’re really sorry if we’ve made a mistake with your refund!

If this is the case please contact us using one of the options below and we’ll try and sort it out for you as soon as possible.

The following may affect the amount you have been refunded:

• The delivery charge, which is only refunded for cancelled orders under the Consumer Contracts Regulations (2013) or if the goods are faulty.
• Any discounts that were applied at the time of sale, which may not now be applicable.